Colin
Whalen
Colin specialises in Shared Services, Outsourcing and Business Systems to provide effective and efficient HR, Payroll and Talent Management solutions. Always taking a practical approach whether providing advice on specific issues and challenges, or delivering full-scale transformation projects.
Location:
United Kingdom
Qualifications:
B.Sc. (Hons.) Data Processing
Disciplines:
Finance, Project & Programme Management...Show More
Finance, Project & Programme Management, Business Transformation, Business Strategy, Information & Communications Technology, People & Performance.
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Industry Sectors:
Consumer Products, Energy & Utilities...Show More
Consumer Products, Energy & Utilities, Professional Services, Services, Government, Charity, Public Sector, Travel, Manufacturing, Local Government, Central Government, Oil & Gas, Non Government Organisation, Construction.
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Practice Groups:
Business Transformation, People & Performance
Languages:
English.
Balfour Beatty
Client Contact:
Business Services Director, BB WorkSmart
Industry Sector:
Construction
Discipline:
Business Transformation
The Challenge:
The creation of a brand new shared service centre to provide Payroll and Financial services to a wide range of independent operating companies on a... read moreThe creation of a brand new shared service centre to provide Payroll and Financial services to a wide range of independent operating companies on a commercial basis, including: growth from an embryonic five person team to over 200 staff, the successful ‘lift-and-shift’ transition in and receipt of services, and the establishment of a governance and service management regime.
In addition, the need to assess the extension of services to include other HR services in order to make best use of investments in facilities and systems.
The Solution
The provision of interim management services as Employee Services Director and member of the Senior Management Team establishing the shared service centre. Responsible for:... read moreThe provision of interim management services as Employee Services Director and member of the Senior Management Team establishing the shared service centre. Responsible for: growing and leading the payroll service team, budget and cost management, the successful receipt and delivery of payroll services transitioned into the shared service centre, the design and implementation of a service management regime.
Also, conducted an assessment of the potential scope for the provision of additional HR and Payroll services.
The Results:
Growth of payroll organisation from zero to twenty-five staff. Successful transition and delivery of eleven payroll services. Implemented shared services organisational... read moreGrowth of payroll organisation from zero to twenty-five staff. Successful transition and delivery of eleven payroll services. Implemented shared services organisational benefits for payroll. Implemented service management regime, including reporting and root cause analysis.
Identified scope and options for further HR services, commenced implementation. Successful hand-over to permanent appointment to the role.
Brtish Council
Client Contact:
Head of Global Workforce Information
Industry Sector:
Public Sector
Discipline:
Information & Communications Technology
The Challenge:
Specification and selection of a new global HR and Talent management system to replace fragmented and inconsistent HR systems and processes and enable effective and... read moreSpecification and selection of a new global HR and Talent management system to replace fragmented and inconsistent HR systems and processes and enable effective and efficient management of a complex and diverse global workforce.
The Solution
End-to-end systems sourcing consultancy and management including: a best-practice led specification of global HR and Talent Management requirements, sourcing strategy, management of a public sector... read moreEnd-to-end systems sourcing consultancy and management including: a best-practice led specification of global HR and Talent Management requirements, sourcing strategy, management of a public sector restricted procurement evaluation process, development of a business case for implementation and preparation for contracting with the supplier.
In addition, a further review following the change of UK government and the need to satisfy additional obligations to demonstrate an assessment of options for sharing across other government bodies, and the best value case.
The Results:
Best-practice specification of requirements for global HR and Talent Management. Selection of the most appropriate system and supplier. Development of implementation project organisation... read moreBest-practice specification of requirements for global HR and Talent Management. Selection of the most appropriate system and supplier. Development of implementation project organisation and plans. Development and sign-off of the full and detailed business case for implementation.
LintonWharfe
Business Type:
Management Consultancy
Industry Sector:
Professional Services
Overview:
Founder, Director and Principal, providing advice, consultancy and interim management services, where HR, Payroll and Talent Management meet Business Systems, Shared Services and Outsourcing.
Clients have included Balfour Beatty (Shared Services Implementation) and the British Council (Global HR and Talent Management systems and Payroll Outsourcing Review).
Alsbridge
Position Held:
Senior Manager
Business Type:
Sourcing Advisor
Industry Sector:
Professional Services
Overview:
HR Outsourcing and Systems specilaist advising both private and public sector clients in using outsourcing and systems to transform and deliver value-adding HR services.
Clients included Siemens Enterprise Networks (HR Target Operating Model and HR Outsourcing Business Case) and Thomas Cook (HR Outsourcing Review).
IBM
Position Held:
Delivery Project Executive
Business Type:
HR and Payroll Outsourcing
Industry Sector:
Professional Services
Overview:
HR Delivery Leader in IBM’s EMEA Business Transformation Outsourcing (BTO) service line, responsible for successful HR and Payroll service transition, service commencement, on-going service delivery and governance. Experience included global HR and payroll solution design, sourcing, transition, governance, and near and off-shore service centre based delivery.
Clients included Procter & Gamble and Lenovo (both HR and Payroll Outsourcing).