The Knowledge Bank is a collection of documents written by Synatus Consultants for the general use by Clients and Members.
The documents are all available to download and keep by kind permission of the author. If the content proves relevant to you the author can be reached by clicking on their name within the outline summary. This takes you straight to their summary profile.
Once in the Knowledge bank you can navigate by using the left hand list which is summarised by the discipline under which the document is most easily classified.
Type:
White Paper
Title:
Change - The 10 Commandments
Author:
Martin Tamlyn
Sector:
All
Discipline:
Human Capital
Country:
United Kingdom
Summary:
A summary of learning from projects involving change organised as the 10 most important lessons
Best Practice Top 10 Fundamentals
Richard Ilsley
Strategy & General Management
Many corporations like to think that they have Best Practice processes already in place. This paper highlights the Top 10 Fundamental issues that must be considered with respect to any Best Practice process
Presentation
SWOT how it works
Ian Allgood
Operations
A presentation for managers on what is involved in completing a SWOT analysis as part of your decision making process. Strengths, Weakness, Opportunities, Threats the corner stone strategy tool to understanding and develop projects and your business. Need more information then contact me for further. assistance.
Change & Transformation
Studies indicate that the majority of change management programmes are regarded as failures despite huge investment in terms of time and money. This Paper examines learning for implementing transformation and change programmes
Key Account Strategy & Planning
Sales
This paper considers issues with respect to the corporation’s Key Account strategy along with the best practice planning process that should be adopted by the corporation for managing its business relationship with the Key Account.
6 Points to achieving a Winning Team
The strategy model I use to develop a winning team is outlines in the attached paper. It is a template to the core management skill of communication in the work place. When entering a new business I always initially look for two things; 1. How good is the communication with in the business. a. The age and condition of the staff notice board content. b. The... read moreThe strategy model I use to develop a winning team is outlines in the attached paper. It is a template to the core management skill of communication in the work place. When entering a new business I always initially look for two things; 1. How good is the communication with in the business. a. The age and condition of the staff notice board content. b. The date of last management briefing. 2. The level of good house keeping. a. The staff Toilet test – condition and serviceability. b. The under the desk test – clutter and safety hazards. They tell so much about the management style, the vision and the moral of the staff and the level of challenge I have in coaching the Senior Team to manage their communication. Take a look at your business from the outside and if you are shocked – Good, realisation is the first step, then give me a call……..
Key Account Added Value Perception
Understanding where value is really added to the customer’s business as opposed where we think it is added is likely to offer the manufacturer a competitive advantage. This paper considers how this understanding can be gained.
Key Account Profitabilty
Increasing the margin with the largest customers is one of the key aims for many corporations. This paper discusses a tool that has been used to raise the margin by considering the costs incurred in servicing the customer.
