Client Case Studies

Case Studies: 1 to 3 (of 3)
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Client:

Perstorp

Location:

Sweden

Contact Title:

Synatus Partner:

Shekhar Varma

Assignment Type:


Training

Role:


Discipline:

Training & Development

 

Sector:

Chemicals

Challenge:

The client had an international sales team that had to liase with sales support that was based in Sweden. The difference in cultures opften lead to misunderstanding or confusion at the very least they were not maximising customer opportunties. Most communication between countries was done over the phone or by email with the occasional meeting.

Solution:

My brief was to run a series of work shops and facilitate a working understanding of the different cultures that were in play and how to overcome this for the benefit of customers and the business.

Results:

The workshops were designed run and each mini team was able to reconcile cultural difference and improve team work between them.


Client:

Nigerian Bank

Location:

Nigeria

Contact Title:

Synatus Partner:

Shekhar Varma

Assignment Type:


Training

Role:


Discipline:

Training & Development

 

Sector:

Financial Services

Challenge:

Major Nigerian bank wanting to grow its market share in a tough domestic market. Focus is on business development with SME sector. However they have few if any credit scoring technology so Managers have to make credit assessments themselves. The sheer number of delegates made it prohibitive to use an external consultancy for the whole project.

Solution:

Develop a hybrid credit and sales training course train a number of coach mentors to supervise it and train a select group of managers to deliver the course.

Results:

Training rolled out across the country leading to increased revenue, better lending and improved morale. Many deals that would otherwise not have been made are being closed.


Client:

Transport Refrigeration

Location:

Belgium

Contact Title:

Synatus Partner:

Shekhar Varma

Assignment Type:


Training

Role:


Discipline:

Training & Development

 

Sector:

Transportation

Challenge:

Loss of market share as new players enter the market and older competition improve their product performance. Channel to market is through EMEA dealership network, who have never been developed or trained. Decided to develop a programme for creating excellence in their dealers part of which was a series of training modules in selling and business development.

Solution:

To develop a long term competitive rersponse to loss of market share. Create a proffessional selling force who solved problems not pushed machines.

Results:

End user customers specify the companies units to be included in OEM package. Market share held. Greater loyalty from dealers.


Case Studies: 1 to 3 (of 3)
  1 | 2 | | |