Consultant's Portrait



07831 397118

 

Ian Henderson

Ian is a highly successful hands-on Interim CIO/CTO/IT Director & ICT Consultant with over 20 years of successful consultancy and interim assignments in “Mergers & Acquisitions (M&A)”, “Start Up”, “Turnaround” “Business Support” and “Business-As-Usual” situations.

Location:

United Kingdom

Qualifications:

MBCS, CITP, MIOD, MCMI, SFIA, MSP, PRINCE2, ITIL

Disciplines:

Project & Programme Management...Show More

Industry Sectors:

Consumer Products, Financial Services...Show More

Practice Groups:

Information & Communications Technology, S.M.E. (IT, Central Counties East)

Languages:

English, German, French.

Case Studies

Amtrak Express Parcels Ltd.

Client Contact:

Mr. Jonathan Smith

 

Location:

United Kingdom

Industry Sector:

Transportation

Discipline:

Information & Communications Technology


The Challenge:

Sent in by stake holders (3i and RBS) to “turn-around” a failing IT department as Head of IT Operations after the IT systems had been... read more

The Solution

Took responsibility for all operational aspects of business support and as Head of IT when the IT Director left to pursue alternative opportunities. Was... read more

The Results:

Successfully “turned-around” the IT department into a business support unit. Improved IT support and removed single points of failure from operational support systems. Restructured... read more

London Borough of Greenwich

Client Contact:

Director of HR & OI

 

Location:

United Kingdom

Industry Sector:

Local Government

Discipline:

Information & Communications Technology


The Challenge:

Joined to takeover from retiree (6 weeks handover)and initially hold the fort for 6-9 months, ensure that all programme/projects continue to plan and remain until... read more

The Solution

Retained in post for 2.75 years.

The Results:

Delivered significant infrastructure improvements within tight financial constraints. Negotiated and implemented a comprehensive networking contact with Logicalis and continued to drive value from existing contracts with... read more


Career History

Henderson Services LLP

Position Held:

Senior Partner

Dates:

1998 - Present

Business Type:

Interim ICT Management & Consultancy

Industry Sector:

Professional Services

Overview:

Henderson Services Llp specialises in providing leading independent IT transition and transformation leadership and innovative project work to discover latent value in a client’s IT both in the Private and Public Sectors. Established in 1998 Henderson Services Llp has a demonstrable track record of successful Information Technology (IT) Interim Management assignments at senior levels within the Local Government, Education, Regeneration and other sectors. Henderson Services Llp has an excellent track record of client success in Business Turnaround, Transition, Transformation and Business-As-Usual roles. Henderson Services Llp has also won key projects with a range of the top Interim Management Association (IMA) Interim Agency leaders such as EIM, Veredus, and the excellent InterimConnect paradigm. Henderson Services Llp also provides a wide range of Information Technology Consultancy and Internet support for the Small and Medium Enterprise (SME) sector covering such aspects as Pre & Post Acquisition ICT Reviews, Personnel reorganisations, Project and Programme Gateway Reviews, Network design and specification etc.

 

 

Amway UK Ltd

Position Held:

U.K. & N. Europe. MIS Manager

Dates:

1994 - 1998

Business Type:

Direct Marketing

Industry Sector:

Consumer Products

Overview:

Joined and implemented transfer of systems during decentralisation programme from German European Headquarters to UK location. Developed systems for local information provision. Turned around and expanded the UK support team. A member of the UK management team and part of the European ICT Management team. Worked and liased closely with parent US Corporation. Participated in developement of new world-wide ERP solution. Implemented new solution with UK and Northern Eurpoean locations (Holland/Belgium).

 

 

Hasbro UK Ltd.

Position Held:

UK Systems Manager

Dates:

1989 - 1994

Business Type:

Toys

Industry Sector:

Consumer Products

Overview:

Joined and implemented new Sales Ledger closely followed by full ERP implementation of a system which had been under development for 18 months. Resolved the issues (of which there were many). Participated in development of world-wide new ERP system with special responsibility for warehousing and distribution. Implemented (for second time) ERP within UK company. Undertook post acquisition ICT review (Kenner Parker Tonka) and integration of new operations and locations.

 

 

Publications

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References

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References available on request.